Product Features
We want to make improvement easy for our Customers. With Success Labs we offer live events and an online community to help you accelerate your improvement projects and the benefits you can get from Engage Process.
Success Labs Events
Come along to these live events. We will be offering a mix of customer case studies, Engage Process tips, tricks and best practice as well as a live Q&A where you can bring your specific challenges and we will tackle them. Ask us anything!
We will run it in a Lean Coffee style where you submit your questions and we will prioritise based on user votes. Don’t worry if there isn’t time to cover your questions live, we will answer them all in the success labs community.
Most importantly will be the opportunity to network with other users and chat to them in the Remo networking event. Find out who is doing similar things and get together on a table and chat. Your peers are best placed to help answer your challenges.
Success Labs User Community
Join our community and fill in a short survey about what your needs are for support. We are partnered with the Billion Trees Project and for every sign up we will plant a tree with them and you can see and track your tree as it grows. We want to build the community and to offset carbon as a company. Sign up now to get access to the amazing users community and a tree! Not many forms you fill in do that!
The community itself is designed for a number of use cases:
- Connect with us and ask questions about improvement
- Continue the conversation from Success Labs events
- Connect with fellow users and solve problems together
- Video Q&A
- Access free training
- Exclusive content
- Searchable knowledgebase for improvement
- Competitions
- Ability to create your own groups
- Direct messaging and group messaging
The community is all about you and helping you solve your improvement problems with our network of Engage Process users. Join the community now
Why join Success Labs
Our consultants have many years’ experience of both public and private sector business process improvement projects, transformation and change management and are ready in Success Labs to help coach and develop your improvement, project or program teams. With Agile, Prince2 and MSP trained consultants we can really bring some value-added services to our customers.
Connect With Other Users
Got a challenge why not ask the community Want help with a challenge you have in your projects? Why not see whether anyone has solved it already.
Synchronous Collaboration
Join the live Success Labs events Come along every fortnight and network with your peers and learn more about Engage Process best practice
Asynchronous Collaboration
Join the online Success Labs community
Find information and post questions in the community. Exclusive content, competitions, training and ask us anything.
Ask Us Anything
Help us by asking questions.
We will respond to every question and answer with video or content. Over time this will grow to an extensive searchable knowledge base.
Exclusive Content
Exclusive content
We will provide answers to your questions and special offers direct to our users. We want to build a knowledge base so will be looking to provide useful content to the community first.
Message Users and Groups
Want to chat to your peers?
Use our Circle community to continue the conversation after the events. Easily message users or groups of users to continuously improve your processes.
Competitions
Help us and we will help you
We are looking to create an open discussion with our customers to develop our services to meet your need. Help us and you will be entered into a draw to win some great prizes.
Self Organised Groups
Create your own special interest groups
Want a south west user group or maybe a specific software user group no problem. Create your own channels and start solving more problems.
Share Best Practices
You should never stop learning
Come and share your best practices and learn from others. Join the community and contribute your questions, ideas and lessons in a safe environment.
Why Success Labs
Success Labs has come about based on the learning and user feedback over the last couple of years working with our community of users. Engage Process is a great tool which is easy to use and it also has massive depth and power to help you deliver improvement in your organisations. The purpose of Success Labs is help you do improvement even better.
We see many users get going really quickly with the tools and deliver great results fast, but the challenge is you are only using the elements you needed for those first challenges. You only know what you know. People change and often training was a long time ago. Success Labs is a way for us to answer your questions and grow a knowledge base of answers to solve problems when you have them just by searching. We are sharing best practice and approaches to help you solve your problems.
The second key problem we see is how to connect users together and help share experience and critically lessons learned to help avoid repeating mistakes and waste. We do a lot of this through our 1-1 conversations but we wanted to create a more sustainable solution, a place where this can happen without needing us (but of course we will help). This is Success Labs online events and community.
We are creating content but it is not a community without you. To build the knowledgebase and community we need you to ask questions so we (collectively) can solve your problems.
Please sign up and ask us anything!
