Six Sigma

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How do i map and understand my current process

How do we baseline our current process and understand the benefits of change? I attended the MHCLG Roadshow in Bristol this week. One of the sessions I attended was one titled something like 'How do we understand and baseline our current process so that we can measure the benefits of changes?'. This is

You need to act on the cause not the symptoms – process thinking

Why understanding your processes is vital Good process analysis is rare in many organisations and specifically focussing on data based decision making. For me I will always be a process geek but not many people are these days. We live in a world where Agile, Lean Startup and Design Thinking are the sexy

Engage User Group in the Netherlands

User Group in the Netherlands Last week we had the opportunity to attend the User Group in the Netherlands at the kind invitation of the Engage Process team. It was great to be able to get into the office in Amsterdam as well to catch up on all the exciting things that have

New Year time for a new culture?

2016 has been a very exciting time for us as a company. This is our first full year promoting and bringing the ENGAGE™ product to the UK market and the response has been phenomenal. I have had the pleasure of sponsoring, attending and speaking at many transformation events across the country. I really enjoyed